Covid-19 Update

Posted on June 8, 2020
Archive : June 2020
Category : News

Clinic re-opening for routine and maintenance appointments

From Monday 15th June, the clinic will be open to see routine and maintenance appointments again. If you had an appointment that had to be cancelled during lockdown, I will be gradually working my way through the list, and phoning patients to rearrange their appointments.

Please be reassured that we are doing everything within our powers to reduce the risk of Covid-19 transmission to our patients. There will only be one patient in the clinic at a time, there will be no reception staff, longer treatment times will be allocated to allow for cleaning between patients, and the required PPE will be worn.

These are some key points to be aware of when making an appointment and attending the clinic;

- When we speak to you over the phone, you will be asked several health screening questions, these will include;

An update on you current health conditions, How are you feeling at the present time? Do you, or anyone that you live with have a cough, fever or change/loss of sense of smell/taste? Do you or anyone at home fall into a vulnerable group? Have you come into contact with anyone with symptoms of Covid-19? If you have any symptoms of Covid-19, or anyone at home has symptoms, you should be following Government advice and staying at home.

If you are asymptomatic you can attend the clinic, but if your health status changes you must let us know.

- Please arrive at the clinic at your allotted time, not early or late, to reduce the chances of contact with other patients. If you arrive before the previous patient has left, please wait outside or in your car until we are ready for you.

- Please bring your own face mask if you have one, otherwise we have single-use face masks if required

- We can take card payments over the phone prior to your appointment. Or you can pay via bank transfer or contactless.

- We ask that you come in on your own, except for parents of child patients or a chaperone accompanying a vulnerable adult.

- You will be asked further health screening questions and have your temperature taken when you arrive at the clinic to ensure that it is appropriate to treat you.

- There will be hand sanitiser in the front porch, which you should use upon entering the clinic and before you leave.

- You will be asked to complete a consent form when you arrive.

- You will no longer be required to change prior to your treatment, so please wear comfortable clothing.

if you have any questions or concerns please phone the clinic on 01993 811815, and we will be happy to help.

I look forward to seeing you all again soon, Lizzie